Booking & Payments App
A custom booking and payments flow more than doubled online bookings in a single quarter.
The challenge
Booking meant a phone call during business hours. Anyone who decided at 9pm either remembered the next morning or went elsewhere — and most went elsewhere.
What we did
We built the booking and payment flow into the site itself rather than bolting on a third-party widget, so it matched the brand and the real availability rules. Payment authorisation and capture were tested end to end in sandbox — success and decline paths both — before a live key was touched.
The outcome
Online bookings more than doubled in a single quarter, most of them taken outside business hours when nobody was available to answer a phone.
Scope of the build
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